A fast-growing, lean organization, did not have full-time IT staff resources to support its technology requirements. As a professional services firm, large amounts of documentation and assets were produced for each project. However, the employees struggled with effectively re-using them on other projects. These difficulties were a result of not having a centralized location in which to work on projects or share assets and not knowing where the most current and relevant documents are stored.
In addition, many processes within the department (or departments) were being conducted informally and were largely offline and paper-based, leading to inefficiencies and errors. Finally, there was no central location for users to manage content, collaborate, or find information about the company.
Our SharePoint Portal Solutions Team worked to design, architect and create a complete, unified, highly functional corporate intranet on Office 365 (SharePoint Online). By leveraging the cloud solution, infrastructure costs and build out time were significantly reduced. Office 365 gave the organization the flexibility to grow and scale as new clients and members are added. The portal created replaced the old method of working, now everything is centralized and users can access needed information immediately. This greatly improved the productivity and efficiency within the team.
To address the usability and user adoption concerns, a series of visioning sessions were conducted with each user group to understand the context in which information was accessed and how users collaborated with each other.